Dexcom G7 Receiver FAQs
What is the Dexcom G7 Receiver?
The Dexcom G7 Receiver is a device used to display and track glucose levels continuously from the Dexcom G7 sensor.
How does the Dexcom G7 Receiver work?
The receiver works by receiving glucose data transmitted from the Dexcom G7 sensor, which is inserted under the skin. It then displays this data in real-time on its screen.
Is the Dexcom G7 Receiver waterproof?
The Dexcom G7 Receiver is not waterproof. It should be kept dry and away from water to avoid damage.
How often do I need to calibrate the Dexcom G7 Receiver?
The Dexcom G7 system does not require manual calibration. It is designed to be accurate without the need for frequent calibration.
What is the battery life of the Dexcom G7 Receiver?
The battery life of the Dexcom G7 Receiver typically lasts for several days, but it can vary based on usage and settings.
Can I use the Dexcom G7 Receiver with my smartphone?
The Dexcom G7 Receiver is a separate device from the smartphone app, but you can use both simultaneously if you have the Dexcom G7 app installed on your phone.
How do I connect the Dexcom G7 Receiver to the sensor?
The Dexcom G7 Receiver automatically pairs with the sensor once it's inserted and activated. Follow the setup instructions provided in the user manual for a smooth pairing process.
What should I do if my Dexcom G7 Receiver is not working?
If the receiver is not working, try restarting it or checking the battery. For persistent issues, consult the troubleshooting section in the user manual or contact Dexcom customer support.
Can the Dexcom G7 Receiver be used while exercising?
Yes, the Dexcom G7 Receiver can be used while exercising. However, it’s important to ensure it is securely attached and protected from excessive sweat or moisture.
How do I clean the Dexcom G7 Receiver?
Clean the Dexcom G7 Receiver with a dry or slightly damp cloth. Avoid using harsh chemicals or submerging the device in water.
What components are required for the Dexcom G7 system?
The Dexcom G7 system requires sensors and a compatible display device (either a compatible smart device with the Dexcom G7 app or the optional receiver).
What is the Dexcom Clarity app?
The Dexcom Clarity app is a companion app for the Dexcom G7 that allows you to analyze your glucose data and identify trends. It can also be used to share data with your healthcare provider.
Do I need to use the receiver?
The Dexcom G7 can be used with a compatible smart device or the optional receiver. The receiver provides an additional way to view glucose data and receive alerts.
How do I set up the Dexcom G7 Receiver?
To set up the Dexcom G7 Receiver, follow the step-by-step instructions in the user manual, including inserting the sensor, pairing it with the receiver, and calibrating if needed.
How do I replace the battery in the Dexcom G7 Receiver?
The Dexcom G7 Receiver typically has a rechargeable battery. Follow the manufacturer’s instructions for charging, as the battery is not user-replaceable.
Does the Dexcom G7 Receiver come with a warranty?
Yes, the Dexcom G7 Receiver usually comes with a limited warranty. Check the product documentation or Dexcom’s website for specific details about coverage and duration.
Can I share my Dexcom G7 Receiver data with my healthcare provider?
Yes, the Dexcom G7 system allows you to share glucose data with your healthcare provider via compatible apps and features.
How long is the sensor’s lifespan with the Dexcom G7 Receiver?
The Dexcom G7 sensor typically lasts up to 10 days before needing replacement. The receiver will alert you when it’s time to change the sensor.
What should I do if I receive an inaccurate reading from the Dexcom G7 Receiver?
If you receive an inaccurate reading, check for any issues with the sensor’s placement or signal. Perform a fingerstick test to verify accuracy and consult the troubleshooting guide if needed.
Can the Dexcom G7 Receiver be used during travel?
Yes, the Dexcom G7 Receiver can be used while traveling. Ensure you have any necessary adapters or power sources for charging if traveling internationally.
How do I update the software on my Dexcom G7 Receiver?
Software updates for the Dexcom G7 Receiver are typically performed automatically. Ensure your device is connected to the internet and follow any on-screen prompts for updates.
