Tandem Autosoft XC Infusion Set FAQs

What differentiates the Tandem Autosoft 90 from the Autosoft XC infusion sets?

The Tandem Autosoft 90 features a 90-degree angled cannula, while the Autosoft XC offers a more streamlined design for a different infusion experience.

How often should the Autosoft XC infusion set be replaced?

To ensure optimal performance and cleanliness, it's recommended to replace the Autosoft XC infusion set every 2-3 days.

Can I participate in water activities with the Autosoft XC infusion set?

Yes, the Autosoft XC is designed to be waterproof, making it suitable for use while showering, swimming, or engaging in other water-based activities.

What are the best sites for inserting the Autosoft XC infusion set?

The most effective insertion sites include the abdomen, lower back, buttocks, and upper thighs. Regular rotation of these sites helps to prevent skin irritation.

What is the procedure for inserting the Autosoft XC infusion set?

The Autosoft XC comes with an automatic inserter for easy, one-handed placement. Detailed instructions are provided in the user manual or can be found online.

Is the Autosoft XC infusion set compatible with all Tandem insulin pump models?

Yes, it works with all Tandem insulin pumps, including the t:slim X2 and Mobi models.

What should be done if the Autosoft XC infusion set becomes dislodged?

Replace the infusion set immediately if it detaches. Review the site preparation and adhesive application to avoid similar issues in the future.

Is the Autosoft XC inserter reusable?

No, the inserter is intended for single use only and should be disposed of after each insertion.

Where can the Autosoft XC infusion set be purchased?

You can buy the Autosoft XC from the Tandem Diabetes Care website, various online retailers like Diabetic Warehouse or Diabeticteststrips.org, or from local pharmacies.

Will insurance typically cover the cost of Autosoft XC infusion sets?

Coverage for infusion sets varies by insurance plan. It is best to check with your insurance provider to determine what is covered.

What materials are used in the Autosoft XC infusion set?

The cannula is made from a soft, flexible material, while the rest of the set is constructed from medical-grade plastics.

How does the Autosoft XC handle potential occlusion issues?

The Autosoft XC is engineered to minimize occlusions. Adhering to the manufacturer's guidelines for insertion and site care can help reduce these risks further.

Are there various options for lengths and needle gauges with the Autosoft XC?

Yes, the Autosoft XC is available in different lengths and needle gauges to accommodate different user needs and preferences.

Can the Autosoft XC be used by those with sensitive skin?

The Autosoft XC is generally well-received by users with sensitive skin. If you experience any irritation, consider changing the insertion site or using a barrier wipe.

How uncomfortable is the insertion process for the Autosoft XC?

Most users find the insertion to be either painless or minimally uncomfortable, thanks to the automatic inserter that facilitates a smooth process.

What warranty coverage is provided for the Autosoft XC infusion set?

Tandem Diabetes Care offers a warranty for the Autosoft XC infusion set. For specific details, contact their customer service at (877) 801-6901.

Is it possible to obtain a sample of the Autosoft XC before making a purchase?

You may be able to get a sample through healthcare providers or authorized distributors. Contact Tandem Diabetes Care to inquire about sample availability.

Does the Autosoft XC include extra adhesive patches or tape?

The set comes with an integrated adhesive patch. Some users might add additional tape or adhesive for extra security, especially during activities.

Is using the Autosoft XC infusion set safe during pregnancy?

Consult with your healthcare provider before using the Autosoft XC or any infusion set if you are pregnant.

What should I do if there are problems such as leaking with my Autosoft XC infusion set?

For issues like leaking, reach out to Tandem Diabetes Care customer support at 1-877-801-6901 for guidance and troubleshooting assistance.