Autosoft XC Infusion Set FAQs
What are the key differences between the Tandem Autosoft 90 and Autosoft XC infusion sets?
The Autosoft 90 has a 90-degree angle in its cannula housing, whereas the Autosoft XC features a sleeker design with a more streamlined connector hub.
How often is it necessary to replace the Autosoft XC infusion set?
It is advisable to replace the infusion set every 2-3 days to ensure the best performance and maintain hygiene.
Can I engage in water activities like showering or swimming with the Autosoft XC infusion set?
Absolutely. The Autosoft XC is waterproof, so you can comfortably shower, swim, and participate in other water-based activities.
What are the optimal sites for inserting the Autosoft XC infusion set?
Common sites for insertion include the abdomen, lower back, buttocks, and upper thighs. It's important to vary these sites regularly to prevent irritation.
What is the correct method for inserting the Autosoft XC infusion set?
The Autosoft XC includes an automatic inserter that allows for one-handed insertion. For detailed instructions, refer to the user manual or available online guides.
Is the Autosoft XC infusion set compatible with all models of Tandem insulin pumps?
Yes, the Autosoft XC works with all Tandem insulin pumps, including the t:slim X2 and Mobi models.
What steps should I take if the Autosoft XC infusion set becomes detached?
If the infusion set falls off, replace it promptly with a new one. Review the site preparation and adhesive application to avoid similar issues in the future.
Can the Autosoft XC inserter be reused?
No, the inserter is designed for single use only and should be discarded after each application.
Where can I purchase the Autosoft XC infusion set?
You can buy the Autosoft XC from the Tandem Diabetes Care website, online retailers like Diabetic Warehouse or Diabeticteststrips.org, or your local pharmacy.
Will my insurance cover the cost of the Autosoft XC infusion sets?
Coverage for infusion sets depends on your insurance plan. Contact your insurance provider to verify what is included in your benefits.
What materials are used in the construction of the Autosoft XC?
The infusion set’s cannula is made from a flexible, soft material for comfort, while other parts are constructed from medical-grade plastics.
Is there a risk of occlusion with the Autosoft XC infusion set?
The Autosoft XC is designed to minimize the likelihood of occlusion. Following the manufacturer's insertion and site care instructions will help reduce this risk further.
Are different sizes and gauges available for the Autosoft XC infusion set?
The Autosoft XC is available in various lengths and needle gauges to accommodate different needs and preferences.
Can individuals with sensitive skin use the Autosoft XC?
Many people with sensitive skin find the Autosoft XC comfortable. If you experience irritation, try a different insertion site or use a barrier wipe.
How painful is the insertion process for the Autosoft XC?
The insertion is generally reported to be either painless or only slightly uncomfortable, thanks to the automatic inserter that ensures a smooth process.
What warranty is offered with the Autosoft XC infusion set?
Tandem Diabetes Care provides a warranty for the Autosoft XC. Contact their customer service at (877) 801-6901 for specifics about the warranty.
Can I obtain a sample of the Autosoft XC before committing to a purchase?
Samples might be available through healthcare providers or authorized distributors—contact Tandem Diabetes Care to inquire about sample availability.
Does the Autosoft XC come with additional adhesive products?
The infusion set includes a built-in adhesive patch, though some users may add extra tape or adhesive for added security, especially during vigorous activities.
Is it safe to use the Autosoft XC infusion set while pregnant?
Consult your healthcare provider before using the Autosoft XC or any other infusion set during pregnancy.
What should I do if I encounter issues like leaking with my Autosoft XC infusion set?
If problems occur, contact Tandem Diabetes Care customer support at 1-877-801-6901 for assistance and troubleshooting advice.
